--- title: "Bếp Rơm FAQ: Table Hold, Deposit, Private Room, Allergies" description: "How long a table is held, deposit amount, private room minimum, vegetarian options, flagging an allergy, high chairs, parking, VAT invoices. Short answers." canonical: https://nhahang.thenexova.cloud/en/faq lang: en last-updated: 2026-10-06 --- # Questions guests ask the restaurant > How long a table is held, deposit amount, private room minimum, vegetarian options, flagging an allergy, high chairs, parking, VAT invoices. Short answers. Nguồn / Source: https://nhahang.thenexova.cloud/en/faq How long a table is held, deposit amount, private room minimum, vegetarian options, flagging an allergy, high chairs, parking, VAT invoices. Short answers. ## Do I need to pay a deposit? Only from 8 guests: 100,000 VND per guest at a round table, 1,500,000 VND for the private room, taken off the bill. Under 8 guests there is no deposit. ## How long is the table held? 15 minutes after the booked time, 20 minutes from 8 guests. Message us on Zalo and we hold it once more, up to 30 minutes. ## How do I cancel? Message on Zalo or call 0963 929 241\. With a deposit, cancel at least 24 hours ahead (48 for the private room) for a full refund; later, the deposit is kept. ## Can I book for 20? Yes. From 15 to 40 guests we give you the whole veranda and yard. Call at least 7 days ahead to arrange the food and seating. ## What is the private room minimum spend? 3,000,000 VND at lunch and 3,600,000 VND at dinner, drinks and VAT included. No room fee. Any shortfall is charged. ## Do you have vegetarian dishes? Nine vegetarian dishes, eight of them vegan, and a vegetarian set for four. Vegetarian dishes use no fish sauce, fermented fish or lard. ## Is the food very spicy? Every dish has a spice level from 0 to 3\. Except the lẩu mắm, every dish can be made milder or served with the chilli on the side. ## I am allergic to shellfish. What can I eat? Use the allergen filter on the menu to hide dishes with prawn, crab or shrimp paste. The kitchen is shared, so we cannot promise there is no trace; tell us when you book so the kitchen takes care. ## Do you have high chairs? Four high chairs; ask when you book. Strollers are kept at the entrance. ## Can I bring a birthday cake? Yes, we cut and serve it at no charge. Outside drinks are not allowed. ## Your question is not here? Call 0963 929 241 or message on Zalo, Tuesday to Sunday, 10:30 to 22:00\. Thịnh answers every booking question. [Message on Zalo](https://zalo.me/3770237526650182874)[Reservation policy](/en/reservation-policy)[Allergen table](/en/menu/allergens)